Pre-booked service and MOT,very reasonable price, Andy on reception was polite and friendly. Service done first, couple of small issues, then MOT, thankfully passed and away I went. Painless and impressive.
was disappointed the your garages do not take welding on as the car needed some welding done but your centre was unable to quote a price but quoted a price for every thing else which i felt was a bit disappointing as your garage should b able to repair everything after all it is a big national operation or so i thought had to then take the car to tom farmers which is rivals to yourself
I booked my car into Halfords for a MOT instead of the usual manufacturers offering that I have been using for the last few years. What a difference. The MOT was performed quickly and in two hours I had a call to say the car was ready. From handing over the vehicle to collection was so straightforward and efficient and it felt like genuine customer service with a smile. I will definitely be returning for my next Service and MOT and recommending Halfords to my friends and family. Thanks Halfords.
Fantastic service. Booked car in to get new tyres. Work carried out promptly and price was great. Would recommend.
Fast and easy to use, good advice re future repairs
Very efficient and courteous MOT Testing service at considerably reduced fee.
Great service for my MOT. Mechanic even fixed my seat belt free of charge! Second year I've used them and will be back next year. Lovely staff.
Two tyres fitted in under an hour by professionals. Excellent customer service. What else do you need?
I needed an air con service. The online booking process was easy. I arrived early and the handover was done without fuss. I was also given an estimation of when I could pick up my car. On delivery, the bill was explained to me and the work done covered in detail. I was properly advised about any subsequent issues that may arise. Really this was faultless and the gentleman who dealt with me was courteous and informative. I was also told about my tyres - which will need replacing soon. Yes, this is about them wanting to sell them and I was aware of the problem, but it is actually re-assuring that they checked. While I was there, I noticed an elderly lady who was making a booking. She was treated with the utmost respect and without condescension. I would not give five stars if it was not deserved. This is.
As this was an MOT in the middle of a two year service interval, I decided to give Halfords a try rather than go to the main dealer. I was delighted by the discount price and was also surprised how easy it was to book the MOT online. Being able to choose a specified slot for the MOT was very helpful and so different to the main dealer experience of having to take the car in first thing and then wait for a phone call that could come at any time. Reception service at the Edinburgh Gyle centre was prompt and polite and I appreciated the fact that further explanation was given on the two advisory notes that had been recorded on the MOT paperwork. I will certainly use this centre again
I arranged for two Michelin tyres on line, through Asdas website. Very good price. They also swapped the winter tyres for the summer tyres (in boot on alloy wheels) thanks
Easy, straight forward will use again.
Brilliant service from start to finish. I received a very thorough and personal service getting my MOT. The mechanic took me through the assessment and gave me pointers to look out for in next couple of months. Thank you!
Car was booked in for M.O.T. - Informed of time when the branch would expect the inspection to be completed, in the interim period, received a phone call stating that car was ready. Professional service, with good technical advice as to what work would be required to be carried-out on the car within the next 6 months. I will certainly be using this Autocentre - South Gyle - Edinburgh again, and would recommend it to others.
Always get friendly service. I like that they explain everything they have done to my car. They also offer to show parts they have changed.
Outstanding value and courteous /efficient service
Nothing negative to say...staff friendly and professional, derive to car completed on the day and satisfactory, and no hidden costs. Will use Halfords again
Returned this year for my MOT test as they are reliable quick and very efficient.. What more could you want
Great communication called me to tell me the tyres were in as I ordered them on line, fitted me in quickly and were ready for me when i arrived. Very friendly staff Felt they looked after my vehicle and did a cracking job on the front wheel alignment, great tyres, best price on the net for Kumho's with a money off voucher. Will use Halfords Autocentre again.
Best price with 10% off on black Friday for Micheline Primacy 3's. Service slick and mannerly and none of the KwikFit style surprises. Would look to use again.
Took up the offer of a free tyre check prior to my MOT. I expected to have to get two new front tyres but was told that they would pass the MOT this time but would need renewing in the near future. Bought two new tyres anyway at a very reasonable price and booked in the MOTfor the following day. Returned next day, tyres fitted and passed MOT all within two hours. Excellent front desk service and left a satisfied customer. Thouroghly recomment this branch of Halfords (South Gyle).
Good deal. Great service.
Install new tyres, but were unable to offer 4x4 wheel alignment, but gave me a free front wheel alignment anyway. Sound! thanks guys.
The centre didn't open till 8:30, but I was able to hand my keys in before then so I co get to work on time. When I booked online I was told to drop my car off by 12:30, but when I dropped the keys off I was told the car would be ready by lunchtime, which it was. The employee who returned my keys to me told me about the cracking in my rear tyres and took the time to show the problem. Although there is still enough tread on the tyre he pointed out with winter coming on in would be safer to replace.
Very friendly and fast service.Will visit again !
I called at 0830 in the morning and they could take my car that day, straight away. The called when it was ready and I could pick it up at a time suitable to me. They also carried out a free check which was good!
Needed new tyres after looking and comparing prices, I decided halfords were the best option They even put new bulbs in and didn't charge me for them.The guy on the front desk was very helpful to. Definitely recommend Halfords.
Booked tyres onlne, for a week's time. Was seen immediately on arrival, tyres were kept there for me. Car treated with care and respect. No "surprises". 2 tyres fitted, checked, road tested, checked...very thorough!
Absolutely brilliant, they swapped me MOT date without charge due to a bodywork shop delay on me getting my car back.
Very good manager,new his business,everything in place for tyre to be fitted. Went for a walk,returned at allocated time my car was ready,paper work ready for my signature and payed my account.
Friendly staff - pleasant experience
Excellent service provided for MOT and new tyre ordered and fitted.
The service provided was very good and the tyre choice and price excellent. Towards the end of my wait while the work was carried out, I saw my car disappear at high speed. It returned after about 5 minutes and I was told that this run in the car was to allow the torqued wheel nuts to bed down so that they could be re-torqued before return to me. This is a 1st to me and I have an vehicle engineering background. I was impressed that the wheel nuts were torqued but appalled at the road test and the way it was conducted. I even wondered how long the engine was left running due to the temperature being higher after an hour (and the 5 minute "test" run) than when I'd taken the car in an hour prior. A disappointing experience.