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Halfords Autocentre Redditch

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Testimonials

★ ★ ★ ★ ★

I always take my vehicles to Halfords for services and MOTs. Very reliable and always willing to go that extra mile for you.

Mr David Reeves

★ ★ ★ ★

Very good service, but start delayed due to previous vehicle being half an hour late.

D

★ ★ ★ ★ ★

Easy on-line booking. Able to drop-off at 8.30am - with clear prediction of how long MOT and Full Service would take. Received feedback call with findings after 2 hours - agreed additional work - front brake discs, rear off-side tyre and camshaft sensor. All jobs complete by 1.30pm - and picked-up with mechanics / staff providing detailed overview of what issues were identified. The whole process was transparent and I was kept informed of progress throughout. No question Halfords Car Service will be receiving further business from us.

Mr Thomas

★ ★ ★ ★ ★

A very efficient service at a very busy centre. I failed to collect my car before the centre closed (completely my fault) and they did everything they could to contact me. My car was held securely overnight without any fuss. Thanks. Would use again.

Mr Williams

★ ★ ★ ★ ★

Fitted me in at short notice, all work to a high standard. Will definitely return!

Mr Hill

★ ★ ★ ★ ★

Good experience , apart from car failing mot ! The booking process was easy and dropped off as planned , the guys were really friendly . Once It was mot they rang me to say what it failed on and gave me cost of parts ( wear and tear) . Picked up car when finished work . Painless experience apart from Bill , 2 free air freshners in car , think they were trying to tell me something . Would definitely use them again

Sue Cox

★ ★ ★ ★ ★

I booked mot last minute at 29.99, car passed mot with no issues. No silly charges for lights out of alignment/lights out as I have previously had at garages doing mot offers. Very good service, good location, very pleased. Fully recommended.

CW

★ ★ ★ ★ ★

Painless experience, MOT on time, friendly staff and very competitively priced as booked on-line in advance. will definitely use this service again.

Mr Ball

★ ★ ★ ★ ★

Happy with the way of providing service.

Mr Ali

★ ★ ★ ★ ★

my first time at Halfords and I will be going back for my service very good service even walked me back to my car very impressed well done to the Halfords team x

Ms Rae

★ ★ ★ ★

Easy to book. Services and charges are very transparent which is good. The guy on Reception was excellent. Good customer skills. Well Done.

Rob Cartwright

★ ★ ★ ★ ★

Saw an add for the free winter check so went online to book it in for that day during my lunchtime. Also had a free safety and exhaust check. Did take a while to do (about 2 hours) but I had a few things to do in town anyway. The service upon arriving was very friendly. When I collected the car the mechanics spoke to me about some issues I had with some noises and they discovered I had a loose turbo pipe and the handbrake needed tightening. They did this for free. Would have no hesitation in recommending them for excellent service. I may now even consider using them to do some mechanical work on my car (saab convertible) if the cost is ok.

Ms tracey bassett

★ ★ ★ ★ ★

Always helpful and friendly. Shop,electrical fitters and mechanics all OK. My third MOT at Halfords. Everything in plain sight. MOT,s cheaper if booked on line. Don't be afraid to ask what make of parts they fit. Redditch use Europarts for exhausts etc for example, which are good quality. I also feel their mechanics are better trained than most large outfits.

Mr Sullivan

★ ★ ★ ★

Really great level of service, kept me informed about issues found and showed me before removing and replacing items.

Mr M Bradley

★ ★ ★ ★ ★

I missed my first appointment for an MOT at Halfords, Redditch. When I called to apologise and rebook I spoke to Andy and he was very understanding and not at all condescending. When I did visit the Service Centre I was told it would take 45 minutes to an hour. It took almost an hour and I am pleased to say it passed. However, what impressed me more was the friendliness of all the staff working there. In what is generally considered a 'male dominated environment' while I was waiting in the reception area all employees that came into the area acknowledged me and some ensured I was being attended to. I am a mature female and have not experienced this level of courteousness in a garage or car showroom type of environments. Top job Halfords at Redditch.

Mrs Christine Andrew