I would highly recommend for honest advice as well as excellent, prompt, courteous service. They make no attempt to pad out the work required and prices are very reasonable. I would always choose Halfords over any other company including for servicing or repairs.
I found Halfords to be offering the cheapest MOT in my area. Booking on-line was really easy and when I took it along it was dealt with really promptly and they phoned me as soon as it was done. It initially failed because of a problem with the headlight adjustments but that was corrected at what I consider to be a reasonable cost and the car then passed the MOT
I was very satisfied with the service that I received from all members of the staff, @ Halfords Poole.
Excellent friendly garage, knowledgable staff, quick and efficient, would recommend.
I went to the Halfords on the Nuffield Trading Estate to have my elderly Nissan MOT'd. This was the second time I have been there, attracted by the price and the "Free Brakes For Life" scheme. Both this year and last the service has been exemplary. Last year was particularly so as there was a problem with a brake part but the team at Halfords Nuffield went several extra miles even to the point of organising a hire car, that I didn't need in the end. This year was much simpler, but the service was still amazing. I'll definitely be going back there next year.
Friendly welcome, clean waiting room where you are able to watch your car being attended to (unlike other tyre fitting places). Prices were very competitive. Overall, a pleasant experience.
Presented my car in again for it's MOT and there was nothing I can say about the whole experience other than Halfords Autocentre provided yet another professional service from the guy at reception to the mechanic who tested the car.
Have used the above Garage on the Nuffield Ind Estate for a number of years & have always found Ian & his team to be courteous & helpfull
Very impressed with the work done at a reasonable price and they managed to get my car sorted over the bank holiday weekend :-)
Just an mot. Arrived early on Saturday morning, ready in the time it took me to walk to Tesco, have a cup of coffee and walk back. Pleasant staff who were courteous.
The original victor meldrew
Car failed MOT on breaks but Halfords could not give us any readings or any indication of what the issue was. Went somewhere else, paid again for an MOT and got the information.
My car was booked for MOT & Interim service on Tues 31 March 2015. When I left my car I was told that the work would be finished mid-afternoon. Got a phone call about 1pm to say MOT complete but unable to do service due to staff shortage. When I picked up my car I managed to book service for 9 April. Unfortunately this will mean I am without my car for 2 days instead of 1. Not a good experience, I could have been informed when I left my car off initially. Competitive market place, Halfords wakeup call.
Booked an MOT with local Halfords as they were advertising it for £30. No problems booking online & on arrival they were ready & waiting. I asked how long it would be likely to take and told approximately an hour. I was pleasantly surprised to receive a call 35 mins later saying my car was ready for collection. Efficient, professional service, cant fault it, will be using Halfords again.
The MOT booking system worked well and my car was seen in a timely manner. However the documentation on the MOT was incorrect and the testing centre declined to change the official paperwork to correct the error. Retesting was delayed despite having made an appointment and this was inconvient with 3 children in tow.
Easy to book online,with upfront payment. Nice to have a timed slot. Work carried out to a professional standard by friendly staff.
As usual, great experience with the Halfords autocentre on the Nuffield Estate. Booked online for 2 new tyres, easy service to use and good customer service from the team.
Myself and my family have been using these guys for years, always given good service. Highly recommended.
It was really simple to book online, it was unexpected that it would take payment there and then, but this was fine as it broke the bill into 2 rather than one hit you usually get at the end of the service/ MOT. All work was carried out as expected, all fixes done and paperwork left for it all to add to my log. Really happy with the value and honesty, I will reuse them next year!
This is the third time we used Halfords for our MOT. The service was excellent, prompt and courteous and good value for money. The Centre was very flexible and replaced the faulty blinker unit in the door mirror at the same time without charging extra. .
Mr Van Den Broek
Competitive price, slot available a day earlier than others, started straight away. Used mat and seat protector, checked and rechecked torque settings on wheel nuts
Had our C3 serviced and MOT'd at Halfords on the Nuffiled Est. Poole as I have done for the last 5 years or so. The customer service was as always very good as well as the price.
Excellent service, slick and professional and a fantastic price
They had spaces available when I needed it, the staff were pleasant & helpful. I booked a full service & MOT and requested that they contact me before doing any extra work which they did. However, they gave me a quote for some work which I initially didn't question but asked them to hold off doing the work until I spoke to my boyfriend. It was a good job I did because he suggested I phone around other garages to get some quotes for the same work. In the end Halfords were £120 more than I could get the work done elsewhere. Halfords did price match but if I hadn't phoned around I would have just paid what they quoted. So I would suggest getting quotes for any work they suggest before going ahead with it.
Always friendly and professional great service as always ! Would definitely recommend .
Recently had MOT done at Nuffield branch....couldn't fault any aspect. Booked on line...dropped car off...picked up when ready ...advisory notes explained. As a woman it was a 'good garage' experience.
Very professional service. Friendly, helpful staff that went out of their way to ensure the retest was done quickly as I needed the car for the weekend. Only way to improve the experience would have been coffee and maybe a TV in the waiting room.
Really quick service and reliable
I took my car to this garage on recommendation of a friend. The level of service I have received has been wonderful. I had an issue with the exhaust which on inspection was an easy and cheap fix. Took my car here for it's MOT and again very impressed. Would highly recommend this garage.
Excellent value for money and service. My car was booked in for it's MOT at 10am and by 10.30 they rang to tell me I could collect my car, outstanding!
All I want to know is what needs to be done how long it may take and how much it is going to cost. That is exactly what I got clear and concise efficient. No let down with 'Sorry it isn't ready yet' or 'Maybe later today' and 'We thought we'd do that while we were at it to safe time'. Will use again thanks
Mr B Tomalin
I had two tyres changed quickly no fuss, no extras, no hard sell. Great.
The Poole Nuffield Industrial Estate branch were fantastic, although their broke emissions computer packed up over the holidays they got it sorted and kept me informed throughout. Got the car through its M.O.T. For a really reasonable price considering it needed some work doing.
Helpful, prompt and professional.
Excellent service from start > finish. Use garage for MOT / repairs - honest down to earth advice from Ian Wells(Manager) Poole, Branch
Quick efficient and on time, and my car passed.
Had booked an MOT at the discounted (40%) off and car was ready within an hour all done - simple and easy process - It was so good that I MOT'd both my wife's and my car there having used a local garage for a number of years
Mr Mark Vincent
Brilliant job really helpful. I've braught my car here several times now and they have done a awesome job everytime. Clear on work done and price.
I have been using Poole branch of Halfords Autocentres for many years and they never fail to provide an excellent service. Costs are very reasonable and the standard of work is excellent. Would definitely recommend Halfords Autocentres to keep your car in perfect running order.
Mr K Thatcher
The computers had been down and there was a delay but they pushed it in asap and I was soon back on the road with a new MOT.
Appreciated the advise given, all elements of the work were clearly described (to a lady driver with no knowledge!) and I would highly recommend
Tried to book on line but could not do so for new battery. Phoned to make a booking. Battery type and size required not in stock. Waited 30 mins for the required battery to be delivered. New battery fitted, radio code entered and car computer rebooted. Good service and good price,
Very helpful staff
This was the first time I took my car to a garage on my own. As a woman you hear stories about how some garages will rip you off if they feel they can get away with it. No such problems at the garage, staff were helpful and efficient.
Reception was ready for me, I left the car for an hour and it was ready on my return. It had failed on two points.. needed new front tyres and attention to an inoperative fog lamp. I had these remedied by 10 am the next day (today) but Halfords were unable to retest until tomorrow, so not done as yet. Now , Halfords state that they can retest your car for free within ten working days if they do it, but if you take it away to be done you have to return it for the retest before the end of the NEXT working day , or you have to pay for a retest....... Not fair !! I have been told that I will not be charged any extra as they were unable to fit me in today. But how long does it take to inspect two tyres and see if a fog light is operating properly ? Not terribly impressed.
Took my car in for its MOT at Poole. Manager was friendly, let me get in with some work whilst I waited and was quick and efficient with the paperwork. No grease or marks seen in the car. Good work.
Amazing and quick job;)
I am very happy with the service I get from the team at Halfords in Poole. Always efficient and keen to work out what the best solution is for me.
Did what they said, advised on possible future work but did not force anything. Price was on par with others
Got 4 tires changed and this was done with little fuss. It did take a little longer than first anticipated, otherwise it would have been 5 stars.
I was late to pick the car up as caught up in accident, however manager stayed late and made no fuss - wow
Easy to contact and book Service while you wait Friendly staff Professional outfit
The MOT was handled well approximately one hour. Things that Halfords could improve: 1. Smarten up your manager and get him to shave, he looked scruffy. 2. Provide a water cooler please.
Since buying my car I have trusted Halfords with looking after it and have never been disappointed. They are honest and trustworthy and reliable. Great team. Would never go anyway else.
MoT was on time and honest. A coffee machine would make a difference for waiting customers.
MOT service, thorough, accommodating when needed new tire
Received letter from Halfords reminding my MoT was due and offering reduced fee of £29.95. Rang and booked for following day. Car passed with two advisories, was provided with quote to address these but no pressure to proceed. Have used Halfords a number of times before for MoTs and services and wouldn't hesitate to use them again or recommend them to others.
Efficient online booking, good communication on the day, well priced/