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Halfords Autocentre Strood

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Testimonials

★ ★ ★ ★ ★

Second time having an MOT done here. Both times have been good. Firstly, only paid 35 which is cheaper than a lot of places. Secondly, the MOTs are always done on time. Thirdly, the staff are professional and friendly and you don't get the feeling you may be stitched up for some repair which the car may not even need! (Any woman who's gone to a garage full of scruffy guys and knows nothing about cars will know exactly what I'm talking about!). Halfords team are brilliant, nothing but professional and respectful. I informed them i needed a new bulb fitted, they in fact fitted two without charging me extra! I also asked them to check my oil levels, tyre pressure (not part of standard MOT) and again they did this without charging me. They gave me an advisory after the MOT, included a quote and did not try to sell it to me or coerce me into having the work done with them. Great company, will definitely be back, highly recommend

Carly

★ ★ ★ ★ ★

My sons car had a starting fault when the engine was hot,halfords diagnosed the fault and fixed it with new part at a fair price.

Jeff goodrum

★ ★ ★ ★

This is the second time that I have used the Halford's MOT service for my fleet car. On line booking is easy and convenient and the service centre is close by, The only minor issue was that the email confirmation arrived the following day. It was all good, dropped of the vehicle before 11:30 and it was ready for collection in just under an hour. No hassle just want you want really!

Mr Smith

★ ★ ★ ★ ★

My mondeo St tdci was booked in for a major service and mot package. I'm ok with cars so always have a check up on things before my mot. I saw that my front tyres were legal but low and the same for my brakes... Car went in sat morning and was ready at 2pm, car passed mot with 2 advisories, yup tyres and breaks. There was no pressure or hard sell to get the work carried out, just a quote for the work if I decided to use them. I paid exactly what was quoted, no nasty surprises or add ons which was a relief. In a nutshell, Francis and his team at strood branch did me proud. Nice one, will defo use again . Chris

Mr Block

★ ★ ★ ★ ★

Booked into Halfords for a new tyre to be fitted (supplied by Asda as they were the cheapest around). My appointment was 08.30am (First) and when I arrived the centre was open (n time) and I received a welcome from the Manager. Dealt with immediately, no waiting around, and my car was in the workshop within a few minutes. 15 minutes (approximately) the old tyre was off and the new tyre (with a factory fitted safety monitoring pressure valve - SMPV) was being fitted...10 minutes later it was on the car and inflated. As I drive a Jeep it has a bluetooth set-up to record tyre pressures from the SMPV and needs time to reset the typre pressure warning system light and tyre pressure indicator on the dash, and Halfords staff were not aware how this worked with the Jeep...but no problem... the only thing they didn't know, and failed to ask, was the correct tyre pressure for the car (the tyre fitted was as supplied by the manufacturer). The rest were showing 2.2 bar, so they took the initiative and filled the new tyre to 2.2. bar (but do not understand why the warning light had not gone out...the system needs a little time to adjust...(for info the correct tyre pressures and other car info on all American cars are on a sticker posted on the door stanchion - it's US law)... Anyway, I though the level of service offered was good and an efficient job was done...and at a reasonable price too (thanks to Asda Tyres delivering the tyre to Halfords for the tyre change). I would definitely use them again, and judging by all the people coming into Halfords after me, the place is popular with others too...

Stuart Nagle

★ ★ ★ ★ ★

Checked online re prices, then rang in the morning to confirm cost & if in stock. No but would be ordered in. Appointment booked for late afternoon, tyres were there ready to fit on my arrival. Told approx. 30 minutes to complete job. Staff friendly and helpful. Unfortunately took a few minutes longer due to a necessary repair to the tyre machine. My car was returned clean and tidy. Very competitively priced, plus a bonus for me that they had a 10 a pair discount. Would recommend to others

Mrs Ranger

★ ★ ★ ★ ★

I have used Halfords for a few years for MOTs and always found them to be fair, although I still get most of any remedial work done by my usual mechanic due to the price difference. Having changed branches this year due to parking issues and the rather off-putting 'busy man', found a much smoother and overall peaceful service at Strood. Thanks guys - see you in 12 months!

Emma

★ ★ ★ ★ ★

Excellent service. Easy to book and pay online,easy to find, will use again every year for my MOT

Jackie buckley

★ ★ ★ ★ ★

Profession service even though the car did not pass.

Mr King

★ ★ ★ ★

Was told i had engine oil leak but theres no sign on driveway also after having brakes done still not feeling right

richard slater

★ ★ ★ ★

I took my BMW 5 series in for a brake check. It needed rear pads and discs. The staff were extremely helpful and friendly and explained everything properly. They also suggested a brake fluid change which would have been needed in a month or two's time to save me the hassle of a return visit. On my drive home the brakes overheated due to a problem with the new discs. I called immediately and the manager asked me to bring the car back. He reordered the parts again and replaced everything the following day without question. Sometimes things go wrong and in this case there wasn't anyone to blame. Francis (the manager) at Halfords in Strood (Kent) put everything right and to my satisfaction. A job well done, great customer service and brakes for life too! Excellent!

Mr Graham

★ ★ ★ ★ ★

Perfect timing and very careful attention to detail. I was very pleased

Mrs Scales

★ ★ ★ ★ ★

All the staff were really helpful, thank you

Mr Woodman

★ ★ ★ ★ ★

Went to Halfords for an MOT second year running and once again was impressed by the fast, efficient and friendly service.

Lesley Chaytor

★ ★ ★ ★ ★

I started using them a few years ago and found the service really great. The quality of work has been faultless. I did however have an incident about 2 years ago but dealt with it very well and resolved the issue. This gave me confidence to carry on using them. Thanks.

Christian Jayaseelan Mills

Halfords Autocentres has over 300 UK autocentres and is the UK's leading MOT, car service, brakes, repairs and tyres specialist.

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