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Halfords Autocentre Southampton (Millbrook)

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★ ★ ★ ★ ★

Good value for money & completed within the time quoted

Philip Daniels

★ ★ ★ ★ ★

Great service, EXCEPT for the scaremongering tactics with the cambelt. Other that that really good.

Mr anonymous

★ ★ ★ ★ ★

I had an MOT, Service and 2 tyres changed; I booked and paid easily online getting an online discount. The person I dealt with on the phone on the day was very helpful and explained things clearly. The technician made recommendations to clean my fuel lines and oil tank but there was no expectation that I would buy those services. I did buy them as the benefits were explained to me in a nice way and my old car needed them - plus they were relatively inexpensive. I was given an earlier time slot for my MOT and was called at least 3 times to update me.

Jesamine Somerville

★ ★ ★ ★ ★

Same day booking for an MOT and at a time that was to suit myself.. sadly the old gal failed her MOT with a broken front coil spring that had gone totaly unnoticed by myself and my partner!! The lovely chap doing the MOT actualy showed me the problem and pointed out that about 6 inch of the coil spring had sheared off!! And not recently!! As anyone with a car knows, when u hear there is a problem your heart sinks and your brain thinks " oh god how much is it gunna cost me and how long hav i got to be without my car???" .. Well...... thanks to the fantastic guys at Southampton, millbrook Rd West Halfords, we only had to wait about an hour n half!!! Yes 1hour 30mins (roughly) they were straight on the phone to order the parts 10min delivery then set straight to work on the old gal. I cant thank them all enough for thier efforts and ensuring i wasnt left without my car.

Ms Patterson

★ ★ ★ ★ ★

I had four run flat tyres fitted a couple of months earlier but had a slow puncture. I took the car back and without fuss they repaired the tyre and when I asked how much the guy said no charge. This act will ensure that they receive all of my business in the future

Paul Gilbert Gilbert

★ ★ ★ ★ ★

Great team, all willing to help and friendly. Will continue to use as my regular garage despite moving further afield .

Mr Little

★ ★ ★

I booked a MOT on line but recieved no confirmation. I had to ring to make sure it was booked. It failed the MOT and had to have a new part fitted which I booked in for a few days later. When I went back they had the wrong part, so had to take it back another day. I told the guy I was at work that day and probably wouldn't be able to get back until 5:30 he replied well I lock up at 5:30 so I had to leave work early to get there. There was another guy who was more helpful and said he would wait for me if I was later.

Ms Gates

★ ★ ★ ★ ★

Needed 2 New tyres in a hurry, ordered online & booked convenient time slot to suit me, all done really quickly, had online breakdown of job + total cost so no shocks when paid. Manager Dave (Millbrook Rd Southampton) excellent, chatting while completing paperwork for me. Very pleased all round and would definitely recommend.

Mrs Jones

★ ★ ★

No problem with the service element. Staff are ok, not over welcoming, quite dour in fact. Took them exactly an hour to fit my two tyres, so not exactly speedy. The worst element, and the reason I would think twice about using them again is the tiny waiting room, very cramped, just two chairs. I was third in despite arriving 15 minutes before they actually opened, so had to stand up for the hour & 15 minutes. No offer of help from the manager, no drinks & no toilets.

Mr Nigel Mabey

★ ★ ★ ★ ★

Friendly & helpful staff,got a call to say that car was ready to collect after only 2 hours,straight forward no complications glad I went there

Mr Eastman

★ ★ ★ ★

The website encourages online booking and describes booking online only minutes before the appointment. Having booked several hours before the appointment it was disappointing that the centre was not aware of the booking. They were able to carry out the work but this was not a certainty as they did not know to keep the time free.


★ ★ ★ ★ ★

Taking my car to Halfords Autocentre for servicing is one decision I will never regret. From the reception to the servicing floor, everyone takes pride in what they do and they show it in how they interact with every customer. The workers were courteous and engaging. They explained everything they were going to do on my car to me and were prepared to answer any question I had to put my mind to rest that my car was in safe hands. I would recommend them to my friends and family anytime. Well done guys.

Mr Gyenti