I would recommend others to this garage they are always friendly and clear. No hidden charges or surprise s
Very knowledgeable and offered help and assistance beyond what was expected.
I took my car into Halfords AutoCentre to have the air-conditioning serviced for a quoted price of £59 and was impressed that a number of other checks were also carried out at no extra cost.
My vehicle was booked in to the workshop for service , in the time frame i requested, they completed the service and replaced my faulty brakes within that time and at a reasonable cost, very helpful and informative through out my vehicles stay.. Excellent service
I had ordered 2 new tyres for my BMW 3 Series online. Unfortunately, the wrong tyres were fitted to the vehicle. This was an error by the company providing the tyres and not Halfords. I spoke to the Manager who ordered me the correct tyres straight away. All staff were very pleasant and I didn't have a problem having the tyres fitted the second time.
After a bad experience at another garage the team at Halfords Autocentre in Winchester were fantastic and very helpful. Will definitely be returning if the need arises again.
Good job for the tyre replacement. But I wish they did a thorough job when I went to do the tyre check as I noticed slow leaking on one of my front tyres. They didn't find the puncture, I ended up having to replace the tyre.
Happy with the service
Took my car in for an MOT, had a bit of work doing on it. I received it back very quickly. When I drove it home, something didnt feel right. Due to my work commitments I was unable to take my car back but 3 weeks later, I called up and told them it didn't feel right so they took it in the next day (although they were mega busy), fixed it with no extra charge, plus, topped up my oil & coolant for free. All of the staff are really friendly, polite and professional and nothing seems too much bother! Paul was who dealt with me and was brilliant! I would highly recommend their garage, they will not over charge & a place you can trust! Will definitely be returning!!! Thanks guys!
Halfords autocentre in Winchester is enormously helpful and good value. I have been using them for about 4 years. They have been great: speedy, friendly, efficient.
An overall great experience at a great cost! No hassle and prompt communications. Well done.
Excellent customer service and timely service. Answered all queries. I recommend Halfords Auto Centre in Winchester.
The staff at Halfords Auto Centre in Winchester were polite, professional and delivered an excellent service without fuss. Recommended.
Very friendly staff, seemed to do a good job. Got it done in a day despite minor complications requiring them to get an external company in.
Staff were very helpful, and open, and honest. They phoned before going ahead with expensive treatments. We were happy.
Very helpful staff, good booking system online. Will visit again.
No hesitation in recommending, they have provided excellent service for 5 years now.
Put my 08 CRV in for an MoT and service. Dropped it off and left them to it. They phoned me later to say it had passed, together with an estimate of how much longer it would take to do the service. All done with friendliness and politeness of the part of the technician. There was a fairly long list of things they recommended to be done in the near future, together with quotes. I knew about most of them already and some weren't really unecessary, but it was good to have clear and concise prices. Overall, the service was very good value for money, so I shall go back there again.
Booked MOT online, great service on site.
A Happy Customer
My car failed an MOT because I had left a Sat Nav holder and Car Park permit on the windscreen! Halfords will not remove them before making the test (even though they know it will fail)! Ridiculous!!!!!!!
Very good value for money. I booked online, took car in a little early and was praised for that, returned 45 minutes after appointed time and MOT was just being completed- well within the hour. Gentleman on reception at Winchester MOT centre was the height of courtesy and provided helpful advice.
Extremely helpful, honest and flexible staff who showed me all of the options available for my replacement tyres and the total price for each. Advised that although my rear tyres had some wear they weren't due for replacement just yet when they could have easily 'upsold' another 2 tyres. Many thanks!
I booked my car in for an MOT online which was quick and easy to do. I dropped my car off, the garage phoned me not long after well organised with prices of what needed doing. They then asked me what I wanted to do, I asked them to do the work then which they did. They then called again to let me know it was ready. Brilliant service, I will be using them again.
Fitted me in on the day my MOT expired, and as advertised, it took an hour while I waited. Very friendly staff and the waiting room was comfortable and warm which was a relief on a cold, rainy day!
A recent repair job has left me feeling I have finally found a garage I can trust. Talking me through the job/ repairs and explaining in simple terms whats wrong and my options. Without pressure or making me feel stupid
Whenever I have used the Winchester branch they have been professional, punctual and helpful.
No problems at all. Took as long as advertised and all issues with the car were clearly pointed out.
No messing about. Went at tie of appointment. Two tyres done. Road tested and out again. Recommended to everyone
Very helpful,polite and job done quickly and no hidden extras added on.
Efficient and friendly Clear explanation and completed within one hour Highly recommend and will be using again
Great service - especially as they are open on a Saturday. Easy to book - and they remind me every year so I don't have to remember when my MOT is due. All advisories explained clearly and prices given so that I can plan my budget for my repairs.
They seem to go the extra mile and get the job done quickly and do a great job
My car needed a lot of work and, where possible, the team at Halfords Winchester gave me options to minimise the costs. They discussed the options and recommended as necessary where they realised that I did not have the technical knowledge to make the decision myself. A thoroughly professional approach.
Have used Halfords Autocentre Winchester for several years and go back for MOTs etc. A couple of days ago called in to discuss starting/battery problems and fitted me in straight away for a quick test which showed alternator at fault. Booked me in for the next day at 9am and car ready to drive home by 1pm. As I said, excellent service.
A friendly unthreatening trip to the garage. Very cheerful and helpful
Very engaging and informative staff.
First class service from all people at Winchester. I am a repeat customer - and am very happy with the friendly professional approach
I was pleasantly surprised at the level of service and affordable cost at my local Winchester branch. I knew the front brake pads were low from a recent MOT advisory. However, I was not sure how bad the discs were and whether to replace or not. Halfords Autocentre staff conducted a free inspection and quote, then gave me a choice of what to do next. It allowed me to budget in the rest of the work for a few months time. Booked online easily, dropped car off, and then phone call to let me know it was ready, sooner than I had thought. I will definetly use them again. Thanks guys.
The centre staff were so helpful. they gave me advice and I look forward to them looking after my mini in the future. Bless them.
Mrs Lesley Hudson
Easy online booking, then good communication
J O Blackburn
I checked in early - 9.15 for a 9.30am booked appointment. A very busy forecourt, the manager offered to park my car. The work was carried out and the car tested. I left at 10.30am
The staff are welcoming and friendly. They called when they said they would, very efficient, and would recommend to friends and family
Not booked online all good no issues.
Easy to book a full service and acceptable price (no one wants to pay more than they have to). After two and a half hours, I was called to let me know what was needed. Good so far. Informed the work would take three hours! However, after three hours I made my way back to the service centre to find that things were not finished. The service was as expected. Happy customer. Technicians had found faults with front lower suspension arms - these were replaced; but the fitting affected the tracking and this was not checked prior to returning to me. I've had to return to get this rectified. This is not the first time that specific requests on particular items have not been dealt with appropriately. It has to be said though, Halfords basic servicing is great and technicians spot all relevant problems early on.
I needed an MOT in a hurry, I booked on line late one night for the next day, I turned up, waited for it to be done and drove away. No grief, no pressure, professional and polite staff. What more do you want?
Very quick and easy to arrange. Just book yourself in online. I was greeted by a very friendly man who checked everything over and was happy to let me leave my car until later. Received a friendly, phone call about the car later on that afternoon. And when I went to pick it up I was again greeted with warmth and was offered other services in a polite, not forceful manner.
Lee was very friendly, knowledgeable and helpful in diagnosing the problem with my car, getting parts and doing the job.
good job well done
I dropped my car in without an appointment when I got a flat tyre the other day. All the guys were really polite and helpful. No hesitation to help and called me shortly after to advise me to come and pick it up. Great Job! I will see you for the MOT. Thanks
Extremely helpful staff in Winchester and good prices
When the car failed MOT they were very helpful in recommending and facilitating the work being completed by a third party. The whole process was handled over the phone.
Good advice and a friendly, efficient service.
After a horrendous experience at Eastleigh,I booked into Winchester with some trepidation. However all was well - better than that in fact,great!! Lovely team,really friendly,explained everything & didn't try to persuade me to buy anything I didn't need. Ill be back - to Winchester
Proficient, professional and polite service from start to finish! I would recommend using Halfords not only because of the service received, but also the cost saving I gained compared to other car garages in the area.
Halfords Autocentre in Winnall, Winchester were extremely helpful and friendly in their service. They explained everything to me regarding the MOT to the vehicle, the service provided was of a very high standard.
Honest, attentive service from the Winchester branch.
Great service, does what it says on the tin. pre booked and paid on web. Easy, quick. Bet it was less than the main dealer. Gordon
I booked in for a tyre check and I had been sliding occasionally when the road was wet. They checked my tyre tread, brakes, pressure etc.. It turned out I needed two new front tyres which they got for me really quickly and fitted them in time for me to do the school run. Lovely, friendly man at the reception. Knew what he was talking about.
Ms Rosanna Leigh
When my car failed it's mot the staff went out of their way to do the repairs and mot within a budget I could afford, very friendly and polite staff, highly recommended
Great competitive prices, not only this but was very happy with the customer service side. They explained everything to me and rang me before going ahead with any other work needed to be done on the car, explaining what needed to be done and what should be done. Very friendly and would definitely come back, did it good timing as well!
All elements of my repair to my rad where completed unfortunately 24 hrs late as the booking system had fallen though. This did cause me quite a logistical problem .
Paul was very communicative at the Winnall branch in Winchester. Kept me informed on all issues withy MOT and I felt I could trust him and his team to do the best job for me.
Mr Andy Cross
Been to the same Auto centre for the last 4 years and they have always been top class. Our micra has failed a couple of times in the past and i've always fixed it and they retested it for FREE. Keep up the great work guys
Having had some very bad experiences with another high street chain (two words, rhymes with "Big Twit") who recommended unnecessary work and were rude when I questioned it, the service here is a breath of fresh air.
Friendly and efficient, excellent service.
Recently had car MOT'd at Halfords and would recommend. Although it failed on all four tyres, they where able to offer me a service to rectify this, therefore enabling me to leave the garage with a valid MOT. Thank you for all your assistance.
Had issues with air con that were"fixed" under warranty, however after a short period it appeared that was no longer doing the job, so took it back to have it checked. To be fair, Halford checked it over & had a someone test the system. That was all fine & the parts/work Halfords attended to were all ok, however the system still is inoperative & was advised that there were issues with a fuseboard & they couldnt attend to it? The warranty doesnt appear to cover it either, so still stuck. Would like to think that Halfords had a link to a specialist who they could pass it to, rather than feeling abandoned with a problem that they couldnt fix. Gernerally the team were helpful & friendly, & felt as though they were trying to help & as it was FOC , I cant complain on the service/diagnostics. Just feel that that the extra mile wasnt in sight or available for Halfords for this issue.
All very straightforward. Useful reminders by phone, competitive price. The arrangments were very accomodating and the staff friendly. The whole thing was done quickly and without fuss. Recommendations were made about future potential issues but not in a pressuring way.
Appointment booked on Wednesday for the Friday of the same week. When I turned up on Friday morning I was made aware that staff numbers were low and asked to rebook my appointment. However, as I had taken the day off of work to book in my car I left it in hope that it could be fitted in. The work was completed by the end of the day which was much appreciated. Being female though, I would have appreciated a little bit more chat/customer care.
Efficient service, friendly staff
Perfect for what I needed - an MOT without any hassle which is what I got. Staff very polite and friendly.
it was good being able to book on-line, the team were friendly and explained everything to me. All work was carried out on time. Only downside, not much parking at the garage and the road is very busy with lorries etc.