Would use Halfords Autocenters every time!
Jacqueline L Smith
The team at gosport were fantastic. Efficient., professional and courteous.
After calling out the AA for an issue to my car i was sent to Halfords Gosport. I can honestly say that the service was brilliant, and a quick response.. the man who i dealt with had good customer service skills.
Very professional and helpful staff. Flagged up items requiring future attention but applied rules fairly and passed vehicle as it was within limits.
I've been trusting Halfords with my car for several years now and have never had cause to complain. The service is friendly and helpful, they offer discounts for loyal customers and the work is always first rate. I really wouldn't want to go anywhere else!
Every question was answered with an interested reply which inspired confidence immediately. Polite and knowledgable are two words that spring to mind to describe the chap who spoke to me.
Mr Edward Wright
Mot booked and payed for online... Several problems needed fixing they called quoted price and had it done in no more than a couple of hours. I will never go elsewhere for mot and servicing
I was impressed with the Manager at this depot, very honest and trustworthy. Nothing was too much trouble for this man. Gave me all necessary information regarding his product and gave me sound advice as to my selection of tyres. His attention to detail was second to none and my vehicle was returned to me in a clean and tidy condition
Replaced front discs and pads. Excellent value and service.
Nice and cheap and very professional I will use the Gosport service centre again
I would recommend Halfords Autocetre Gosport, the customer service was very good, they kept me informed during the day of the state of the service and MOT, when there was a problem they were straight on the phone to me, informing of the defect, and the various options open to me and where possible made sure I received all discounts available to me. The quality of work was very good. I will be going back to them for my next car service and MOT.
The staff at Halfords Autocentre in Gosport were very helpful & accommodating. They completed work on my car within a very reasonable time frame & were in regular contact with me.
Mechanics kept in contact with me throughout the day whilst my car was being Serviced & MOT, Price on completion was much better than quoted over the Telephone.
I have used Halfords Autocentre at Gosport for service, MOT and other services for about 5 years now, and have always had great service. The staff are knowledgable, freindly and helpful, and do their best to ensure that my car is kept in the best possible condition. They always explain what work is necessary, and break any "bad news" with consideration. I would have no hesitation in recommending them - in fact I often do.
I put my vehicle into my local Halfords on Saturday 7th February 2015 for its annual service and mot. The team were ready and geared up to start work and I was told that my vehicle would be ready for collection around lunch time'ish. I telephoned around 2 o'clock to be told that they had trouble with the ramp and that it would not be ready till Monday Lunchtime as they had to get new brake pads to be delivered from the supplier.Apart from that my vehicle was treated with respect and the work needed to be done was done professionally. What did annoy me was,That after booking my car in I received an email' 2 days' later telling me that if I booked an mot&service that day I would get 15% off.TYPICAL!
Nipped in on the off chance of getting some new front tyres. Guy behind the counter told me to by them from Asda tyres and they would be delivered to the auto centre. Saved quite a bit of money and got good customer service.
The staff are very helpful and polite, job done on time and very efficient. Will definitely use again.
Excellent service from helpful frendly team of mechanics.
Easy online booking, courteous staff, efficient plus carried out that all important safety check of manually torquing the wheel nuts!! Highly recommended
A very polite and professional service from all staff I spoke to. They fulfilled everything they said they would and I have no qualms about using them again
Booked in for free tyre and safety test and was given exceptional honest and valued feedback. Appointment was scheduled very quick and turnaround was rapid. Booked the repair work very quickly and was very easy. Price is competitive and sound advice give on tyre choice! Thanks!
I took my vehicle to halfords for some minor welding and MOT test on Friday 28/11/2014. I found the staff excellent, keeping me informed of what was going on and any delays. The work was completed in a timely fashion and I was on my way. One final point the coffee they served me was excellant
I booked in for the free 5-point winter check, currently on offer, and I was delighted with the service I received. Not only was the check done in an hour, the guy explained when I dropped it off that it would be this long, so I was prepared. So often I find places promise things they just can't deliver, so their honesty went a long way. The guys also did checks on things on my vehicle that didn't come under the 5-point check, and it wasn't just a ploy to get me to buy something either. All of the things checked on my vehicle were in good working order, and so, having not spent a penny, I now have peace of mind, and trust in that particular branch. Being a single female, I have always found car repairs such a stressful task because I have been told things before by different garages that work needs doing on the car i.e. brakes etc. when they don't need doing, so it's a big deal to finally find a garage that I can trust! Thank you so much!
Due to a bad past experience with MOT's (elsewhere) I was absolutely terrified about mine. I have been to this branch before with previous cars and didn't have any problems then so I though at the cheaper price why not. They noticed I was very nervous and reassured me. 45 minutes later I got my call and I cried, I was so happy to have passed. There were a few pick advisories but they were clearly explained and I was given quotes when I asked. The prices were very reasonable so I shall be returning to get them sorted throughout the next year.
In a word... perfect!
Booked my car in for it's MOT online. Staff were prompt, courteous and efficient. No problems.
Have used Halfords for last few years to mot my ageing Focus. While it always passes each year brings a new set of advisories. Last year they said the springs were rusty, this year no mention of them. They gave me an amber for a front tyre being perished. This tyre was a top of the range purchased only two years ago and on inspecting it shows no sign of perishing. Cannot ever remember seeing a perished tyre and have been motoring for 56 years. Another amber was one headlight was slightly worn but didn't affect the brilliance of the light. Why on earth pick on something that is perfectly serviceable. This mot examiner was picky to say the least and struggled to find anything to find fault with. In the event of wanting to sell the car any buyer would look at the advisories and walk away. If the car passes the mot don't put a lot of petty incorrect details on the pass certificate.
Very good customer service. Mot passed and vehicle ready within an hour.
Tyres ordered through Asda Tyres. Could not ask for more
I booked for a full service and MOT on line at a discounted rate of £204 for the lot. Very easy to book on line and got it all booked for the following day - first slot! Very thorough and rang me to give me a breakdown of what I needed to get done at a later date. Walking distance from work and very friendly staff. I will definitely come back and use again
Put car in for MOT and collected one hour later. Fast and efficient. Not much more I can say.
i was impressed wight he friendly attitude and information given to me
No pressure sales just good and honest feedback in a area of expertise that I am unfamiliar with. I highly recommend this free service from this high street retail outlet. No complaints whatever.
Mr Chrisptopher Raleigh
I had my reserves when I got a cheap MOT. I thought they would just try and make their money back tenfold in faults on the car. However no unexpected faults were found and those faults that were found were addressed quickly and as cheaply as they could be. A shame that the forces discount only applies to services and MOTs. Not tyres?. I think a forces discount on all work would bring a lot of custom. Especially in a military dominated area like Portsmouth and Gosport. I will be using them in the future.
I needed a new passenger window motor, they got sent a broken one , they kept me up to date and "In the know" about everything thank you so much
Booked car in for Mot completed in the time scale quoted and passed happy days
Booked in for3 tyres through adds tyres but unit was closed on the Saturday for electrical work. Was able to drop it off on the Friday though and pick it up later. No hidden charges and they offered to look after my bike while I took the car home.
They were able to squeeze me in the same day as my MOT had expired, despite being extremely busy. The staff were helpful and friendly. The next day, my radiator had a leak, and they saw me straight away and spent the afternoon phoning around to get me a replacement and fixed the problem the next day. Extremely pleased xx