Brilliant service, friendly staff, drop off for mot, pick up half an hour later, job done. What else can I ask for?
Customer service was excellent. Easy to book up MOT and repairs. Polite and honest staff. Repairs and MOT done in a timely manner - very happy!!!
Booked an mot online a couple of days before I wanted to have it done. The booking indicated I could leave my car any time before my appointment. I came 5 min late but it wasn't a problem. I left my car and went to nearby Morrisons for a coffee and cake. An hour later I returnet to find my car failed on emmissions and a faulty bulb. I was offerred to bring the car the day after for checks, but I took it to a local garage I had been before. They fixed my exhaust and replaced the faulty bulb. I phoned up Halfords AC the day after to book a retest. They told me just to come in. An hour later I brought my car for a retest and went to the Morrisons for lunch. Came back and was issued a brand new Mot. Recommended!
Booked online. Arrived. Checked in. Paid. Called. Picked up. Drove away. Easy and simple.
The work was carried out to my satisfaction and the car now feels much safer.
Very helpful and excellent service
Great service, no extra or hidden charges
The team were very nice, the MOT was completed within the 45 minutes specified and i was on my way with a pass and an advisory. a very happy customer, see you next year
I normally wait all day for my mot had my car back in 30 mins
Very pleased with the booking system an the overall service of the staff.
Mrs Roxana Luana Munteanu
I missed my original appointment and they were very accommodating in re booking another one.
I couldn't expect better - Friendly, knowledgeable & quick! Would definitely use again :)
Ordering and fitting process very smooth. Unfortunately, when I got home, I discovered that the tyres that had been fitted were NOT the ones that I had ordered. Arranged to get the correct tyres fitted the next day. Although this was quick and easy also, I didn't receive any apology for the inconvenience of having to drive into Reading once again - just a "supplier sent wrong tyres". Maybe naive of me to think that Halfords would have checked what they fitted against what was ordered....
Friendy service, carried out promptly. Would recommend this garage.
Excellent service, great price and got put on the brakes for life service - which is one of the best deals I've ever seen at a garage.
I had a major service for my car booked through the internet. I left my car to them and received a phone call that the car was ready to go by the afternoon. Good thorough job.
I was booked through Asda for a tyre replacement, when i arrived I requested a headlamp re-alignment to which the receptionist said he would do his best to fit it in. (takes about 10 minutes) when called to counter i asked if alignment had been done to which the reply was "oh we couldn't do it cause the bay was being used. Why didn't they keep me informed instead of just presenting me with the bill for the tyre and no mention or apology for not being able to carry out the re-alignment. Not the fact they couldn't do it but the fact that they couldn't inform me. not the first time I have had problems with halfords. Disgruntled
Great service, very friendly people.
The online booking process was very easy to use and availability very good for the bank holiday weekend. I left my car earlier than the booked time and was called not long after to confirm the MOT had been done and the car passed. I would not hesitate to recommend or use this centre in the future.
Everything was done with professionalism,the best price MOT,I am going to use Halfords autocenter in future again and recommend to my friends.
Booking the MOT on-line was a very easy process. The staffs at the centre were friendly and professional. Great service
MOT test booked at discount price of £30. Friendly staff who conducted the test promptly and efficiently. The car inspection was completed on time and I was given the pass certificate and the results of the emission test. Excellent service and the discount paid for a tank of petrol!
Very pleasant greeting by Adam when I arrived. The job was done in exactly the timescale that I was advised, with no issues. Five star service.
Staff were very friendly and helpful, MOT was done in no time.
Superb Service No delays or time wasting. Will use again
Very efficient and professional service
Friendly service, fair prices and quick response.
Excellent service from Adam, although i would have appreciated if i was called or reminded about the query i raised.
Mr Da Costa
On time and they helped me out by putting some gaffer tape over a piece of broken bumper that would otherwise have failed.
Very Helpful, Prompt Service Did Exactly what they said on the tin, Will Be Using Again.
I have been coming to Halfords for a few years now for my MOT and they are always friendly and helpful. In previous places where I have had my MOT I have felt like they were trying to pull a fast one over me as I am a woman! Have never felt like that with Halfords and they were recommended to me by my mother. I have also recommended them to my partner and friends and know that they have experienced the same service.
Staff is good. Going the from last 3 years. . Nwver have any problem
Muhammad Usman Malik
nice to visit an autocentre with staff who are pleased to help
I had booked a MOT test for my car. I arrived on the day and Halfords carried out the test and issued me the certificate while I waited at reception. Thank you.
Very cheerful and helpful
I switched to Halfords at Long Barn Lane Reading after poor service from another company. They are always honest, helpful and go the extra mile.
Mr B from Reading
Easy to book online. Staff friendly Cheaper than dealer. Only problem is parking
The person on the desk was professional and courteous. Booked in for 8.30 and out by 9.15 great service
Mrs Julia House
friendly staff, genuine review and quick turn around
I had my car serviced and MOT'd at the Reading centre. Booked a couple of days in advance online, and everything was very easy and efficient. I would use again.
Good service, honest and reliable staff. I am happy to use the online MOT service again and will continue to use Halfords for servicing and repairs when needed.
Nothing negative to say about this. Excellent service; quick, friendly, honest, knowledgeable
Great value and very efficient.
Will use them again, very helpful,I ordered the wrong tyres but they sorted It out and I didn't lose out on the offer thank you ,PC
very quick and helpful attention
Very polite, helpful and pleasant to do business with. I've been using Halfords for sometime now and have always had good experiences.
Easy to book on line with good location information on the website. Greeted by name on arrival and kept up to date during the work. Additional work recommended but not pushed. Would use again.
Very efficient and quick very polite. Told 1 hour to 45 mins but done before that. Well done thank you.
great friendly service helpfull staff , i have been going there for years and will continue to do so
Mr Ian Davies
Welcoming, quick and efficient.
Quick Service Open Honest
Excellent Service thank you guys!
Ziad Al Akhras
Bought a new tyre through Asdatyres and had it fitted at Halfords, great price and excellent service, will use them again and recommend the service highly.
Friendly, polite and welcoming
Only booked in,(online, very simple), for a discounted MoT, which was carried out efficiently and on time. Good staff. Read a book in the waiting room while it was being done. Toilet was available, coffee machine would have been good, but could have got something nearby if I'd been desperate. Highly recommended. If the Halfords shop had been on site, I would probably have spent more money in there while I waited. Maybe future sites could combine the two?
I first went to the halfords autocentre not realising I would have to order the tyres online, but the staff were very kind and assessed my tyres so that I knew exactly what to order. On the day of the fitting my car was seen to straight away and I had an amusing 45 minute wait in the waiting area (which is clean and comfortable) with the staff, I think the person in charge's name was Adam, keeping me entertained. It was really great to see people with such great personalities and it made the experience of waiting much quicker. I would definitely recommend this autocentre to friends and will be going again.
Professional staff and good customer service. MOT was done well in advertised time and there was no need to wait more than agreed time. Inspection notices were given for things to look out in the near future.
Great service, great value for money if you need new tyres would highly recommend
This is the first time I have used Halfords. With any garage, I always get a bit concerned that I am going to get 'ripped-off'. My visit and service I received at this garage was different. Thanks to all the mechanics.
I nearly cocked up my MoT by going to the wrong place. My fault, I got two different branches of Halfords mixed up! But no problem - they kindly phoned ahead for me and warned the other branch I'd be a little late. When I got there, the guy knew who I was before I'd had a chance to explain. So I went off for a coffee while my MoT was carried out rapidly and efficiently, and at a very good price. I couldn't really ask for more - the experience was completely painless and all I can say is: the more branches, the better!
Good customer service. Let me know price early before they start the job. Sometime they give me good deal very happy customer.
The best services I have ever received. Fast, reliable and of the highest standard. well done Halfords Autocentres and please keep delivering your good work to us. Thank you indeed
The Longbarn lane branch in Reading has very little parking. But happy with service
GREAT SERVICE FROM START TO FINISH 10/10
The staff at my local Halfords are excellent. I would recommend their service to anyone.
have full service, was well informed what is wrong and what need to be fixed. Feels like it is a new car after everything was fixed.
Everything great, price, service, polite staff. Only downside was the longish time it took to do.
Fast and friendly service, nothing was too much trouble for them.
Have used Halfords Autocentre (Reading) on many occassions for annual MOT's and more recently for a full service & MOT. The team was very efficient and reliable without blinding you with technical jargon. Will for sure use them again.
Couldn't recommend them enough. Efficient, friendly and very helpful. Will definitely be using Halfords again next year. Well done !!!!!
The gentlemen at Halfords went above and beyond their call of duty. They were polite and welcoming from the moment I arrived. Service was provided to me with a smile and in such a way that I felt that I was their immediate concern. I cannot commend the two shining examples of gentlemen at reception and I can only imagine how brilliant the team they represent are. Their service to me was impecable and in me they have made a customer for life.
great service, very efficient
Impressive service. Online booking was easy to use and gave a wide range of time slots to choose from. Arrived for the MOT went straight in no wait, no hassle. Took my keys! Within the hour I received a call from the lad serving me and told me to pop in and pick the car up. Paperwork all ready for my arrival. All in all took just over an hour from start to finish. Not to mention it is cheaper than other places for MOT. I certainly wont be going anywhere else next year.
No problem at all, would recommend to anyone wanting a service and MOT. None of that 'Car need that and fixing' for unnecessary work, completed a full service and MOT within three hours. Saved 70% of what I would have been charged at the dealer where brought my car from. Very friendly and helpful. Will be using again next year for sure.
The place where I felt confident and not getting ripped off....
I left my work van for an annual service in Reading at 8.30am and had a message shortly before 11am to say it was ready. Very quick and easy, all booked online to simple to just drop off the keys and then a simple pick up when I returned. Very helpful and friendly staff, will definitely be returning when my car own car is due for a service.
The service was excellent took my corsa in for new brakes, staff were very polite and friendly, car was done within an hour of dropping it off. Very fast service, very Happy with the staff
Booked for an MOT online, arrived and handed over my keys, half an hour later they'd finished, no hassle at all and very convenient.
You get what it says on the tin
Really impressed with their service. Good price, easy to drop off and pick up and a friendly service. I'll be back again for my MOT next year and would recommend to anyone.
Very happy with the MOT service provided by your branch in Reading. Please pass my thank you to everyone at the branch.
On-line booking confirmation gave time 'before 1:00pm. I turned up at 12:50 to be told the booking was 16:00. I should have received a call but I didn't. I never got a confirmation email either. The reservation process seems to be broken. On returning to the auto centre at 16:00 the reception process was simple, courteous and cheerful - full marks. The MOT was carried out efficiently and within the estimated time - full marks again.
was well plesed with the sevice i recived
They did just what I wanted and called me to update as requested.
Great service,car ready on time.Will use again and recommend to check website for special deals.
Always polite. Full explanations given regarding the need/options for work. Been using them with five/six cars over the years. Always good prices.
Excellent service. Great value. Straightforward peace of mind.
Friendly staff and quick service
The whole team made a point of making it an easy and painless mot and then retest.
Easy to book online, great value for money and the MOT was completed smoothly
They are a really great bunch of guys down at Long Barn Lane. Theyve looked after my car/s for a few years now, and on this occasion as on each before, they were candid with me about issues, without incurring unecessary expenses. Its amazing how quickly they will take the car in when i ring, and i usually know the extent of any issues/costs same day. I trust them to look after me, and happily recommend them to my friends Thanks!
Good price online, cheerful service and job done in timely manner
friendly helpful service. very good value.
Nice work with good staff.
Got an appointment for tyre change (rear ones only) , and I opted in for wheel alignment. Only the guy who drove the car told me that they can do the alignment only on the front wheel, at the counter they were happy to do it... It took more than 40 minutes to swap the front ones with the rears, and put the new tires up in the front. I saw the car left alone for 15mins, they were not in a rush at all. After all i got the service and the result is good, but there is room for improvement.
Greeted me by name as I walked in the door based on. Full MOT done in 35mins
Very easy booking online, friendly staff, can't fault it!
Booked for aircon recharge. Friendly and helpful on the phone, then booked online without issue, and finally no problems dropping off / collecting on the day.
Booked mot online Went to local halfords autocentre excellent staff All good .I would recommend
Booked MOT on line for same day, car was completed within half an hour. Fast efficient service, polite & friendly staff, no hassle. A very good servicde