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Halfords Autocentre Manchester (Stretford)

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Testimonials

★ ★ ★

good service but will need more improvement on clarifying the work that has been done.

Mr Sarfraz

★ ★ ★ ★ ★

Great staff and particularly manager. Helpful and friendly. Good advice and vehicle recommendations without the pushy sales talk. I have used this depot a lot and they charge less than the other "big names" and obviously a little more than the "back street" but guarantee anything they do. They are also very quick and professional and my car is always ready when they say it is. No delays. I would only recommend this particular depot (having never used any of the others). Book on line first because there are better deals on the website, then take your vehicle to your chosen depot.

Darren

★ ★ ★ ★ ★

Got to the root of the problem and dealt with it within 24hrs. Helpful as the mechanic noticed another minor problem with the car and just fixed it quickly.....free of charge.

Mrs Jefferson

★ ★ ★ ★ ★

Having noticed I needed a new tyre at 4.25pm Saturday, I called the store and spoke to Alan the store manager, 5 minutes before closing who explained how I could book this online and he would schedule my car in for first thing Monday despite the system not allowing this, and showing as Tuesday as the first availability. This was going above and beyond in my opinion and really put me at ease knowing we need the car every day for work. On the Monday I contacted the store and spoke to Stu regarding when the tyre would arrive as I was nervous we might not have it fitted prior to needing to leave for work at 10.15. Stu reassured me that as soon as it arrives he would contact me and that the fitting itself wouldn't take too long. He was true to his word and called me at 9.25, the tyre was fitted immediately and we were back on the road at 10. Whilst in store the staff were excellent, friendly and attentive. I rarely write reviews but feel compelled to on this occasion based on the brilliant customer journey this store provided me with. Naturally I hope I won't need a new tyre or any repairs in the near future but as and when I do I will definitely return. Thank you!

Mike

★ ★ ★ ★ ★

I have been a customer at the Old Trafford branch of Halfords for more than 15 years, having my car serviced, tested and repaired there.The staff are always cheerful and helpful and expert at diagnosing faults. I do not think that their charges are high in comparison to the garages that my friends use, in fact they are sometimes willing to negotiate discounts on very expensive work such as timing belt replacement. Why would I go anywhere else?

Barry Carter

★ ★ ★

No issues overall, although mileage record in Nissan service log was incorrect by over 7000 miles, strange one! and the record was not signed by Halfords. Both mileage and signing completed before I left the garage once I reported the failures at service reception.

Customer Tony Stacey

★ ★ ★ ★ ★

Dealt with quickly and courteously. Two tyres to be changed which I'd ordered online. I turned up at the booked time and was dealt with immediately. I was back on the road forty minutes later. A great service.

Mr Bailey

★ ★ ★ ★ ★

They were quick, honest and reliable

Azra Dedic

★ ★ ★ ★ ★

Perfect workshop, pleasant staff, did very well, used second time and found the same standard of professionalism ... would highly recommend !!! Thanks.

Mrs Mirza

★ ★ ★ ★ ★

We were travelling from Peterborough to Manchester for 2 days away in our Ford KA. 30 miles from Manchester our clutch completely burnt out, not knowing the area at all we had no idea what to do or where to take it but still wanted our weekend away! we got recovered by AA whos driver dropped the car off at the Halfords autocentre car park ( early hours of Tuesday morning) We left a note in the door explaning our situation with the keys. First thing the next morning we had a phone call from Halfords, who with no problem at all gave us a quote and fitted a brand new clutch ready for 12pm Tuesday afternoon. They were so efficient, and did not take advantage of our bad situation ( Where other garages would). They were friendly and helpful when we went to pick the car up! and we still managed to enjoy our two days in Manchester. Thank you guys :)

Mr Pestell

★ ★ ★ ★ ★

Always take my car and get a great job at fair price

Mr Reed