I would recommend any one to use Halfords at Wigan for car repairs and service. The manager Jed was exceptionably helpful at all times ,and the work was carried out by his staff was very professional and to my satisfaction.
Very pleased with the experience, price and quality of service!
Well done guys, perfect service. I always take my cars to Halfords. Thank you.
Initially there was some confusion over the tyre choice for my car which i pre ordered online but this was spotted by the staff before I came in and I was called and they got the right tyres which Tbf is more than a lot of places would have done. Good job.
Polite, efficient and fuss free service. No hard sell. Thank you.
tyres fitted at halfords on behalf of asda tyres pleasant and welcoming on arrival time taken was as advised professional efficient and good value
Very good experience, just a slight problem with the tracking
It was great to be able to book an am or a pm slot, and know the price you are to pay. Normally when my car has a service, I am faced with a list of extras once its been done. But not here. I will use your service again and recommend you for sure.
Excellent, courteous and on time
Booked in for a service and MOT at the centre in Wigan was given time to arrive of 9am, when I dropped the car off I was told it would be 5pm before it would be completed. I have never had to wait more than a couple of hours, so will I use it again; don't think so. The centre is out of town near a retail park, I was expecting to leave the car and check out the shops; but with an 8 hour wait it was a long walk into town to get the bus home and then get the bus back (plus the long walk again) to pick up my car.
Car ready on time. Booked and paid online
On line order over the Easter weekend could have been cumbersome. However, a time slot was confirmed for the day following the Easter bank holiday. Due to delays around the delivery of the replacement tyre, the branch manager at Halfords immediately rang me to explain the situation and promised to ring back once they were in receipt of the tyre, but that this still would be completed the same day. He did and their service was exemplarary, from the manager to the technicians who all displayed total professionalism and expertise even to extend support if problems accured later. Totally recommend them!
good experience del on time and with good customer service
The staff were polite and they did the MOT on time. Couldn't have asked for better.
Had an MOT and brake pad replacement. My only gripe is that when you book on-line, they should make it clearer if you have what they call a "while-you-wait" appointment or not. But still, the service was quick and efficient and I have no complaints.
Took my car for m.o.t, collected it an hour later. Got a pass but with an advisory paper for a repair
I took my car in for a major service and indicated to the guy on the counter that the rear washer was not working and he didn't seem interested. I asked him to look at it for me and he didn't answer me. I returned the following day to collect my car and found that it hadn't been washed or hoovered (I would expect this as part of the service just for good customer service more than anything). I was also told that the paperwork wasn't ready and it needed to be printed and posted to me.. This leaves me wondering if all the checks / oil / fluid / filter changes had been made??
Price was a fair one for a good job, what more do you need?
Reception excellent, technical staff excellent. Did a perfect job and unlike other NATIONAL Companies I have dealt with didn't try to sell me anything that was not needed. Halfords of Wigan have restored my faith in National Companies. Also made myself and my wife very welcome in reception. Looks like you certainly know how to choose an excellent team, don't loose them. Thank, Steve Leithead.
I recently book my car in for an MOT online. However the following day while travelling home my car broke down and had to be recovered and repaired. I phoned and explained the situation and they hook me back in for another day no money lost. Excellent customer service. Can't fault them start to finish. Took car for MOT no having to wait around for hours, in and done in around a hour ten minutes. Brilliant. This was my first time not to use my dealer and I would highly recommend.
Halfords (Wigan) fitted my tyres. The service was excellent. Vijay was busy,efficient and curteous, well done.
Everything went well from reception through to action and billing, would use service again.
Mr Ed Fort
Excellent value for money service - wouldn't hesitate to use this Autocentre again.
Went in with a problem and was seen to that day , only slight issue was long wait until after job completion was extended and high cost , otherwise good service given
Booked on line, pricing structure clear and precise. Was contacted regarding the extra work and had a clear explanation of what parts needed to be replaced. My only criticism is on being presented with my MOT certificate the receptionist did not explain the recommendations documented and it would have been more professional to place in a folder with a clear date of my next MOT date.
Really good value and excellent customer services.
Best price I could find on the internet for four Pirelli tyres. Fitted within 30 minutes of arrival.
great service great price .well satisfied
This review definitely has at least ten characters in it.
Took in for mot failed in rear breaks disc and pads and cables 317 pound to put right :( done the day after without a problem. Even tightened an advisory a loose heat shield. Would like to know if break fluid was changed tho thanks.
My vehicle was booked in for a full set of new tyres to be fitted , it took about 1hr to complete . The tyres were balanced and fitted correctly , Job done 10/10 .
everything went according to plan, could not fault the service
Good value for two tyres, searched the internet for the best value, Halfords was the cheapest and got discount for two or more tyres too! very polite service. Will be using again.
Better price than others, including Kwik Fit and Blackcircle, started at appointed time, told me what was being done and when it would be ready and phoned to update me, Pleasant people, first class service.
I used Halfords in Wigan for an MOT found all the staff very helpful not only to myself but other customers that were there.
4 tyres in time told and price, bish bash bosh on my way. cheers.
I ordered two tyres online for my wifes car. The day before fitting they rang her to say the tyres had not arrived so wouldn't be there for her appointment (no big deal as she was off work that day). They rang her the following morning when the tyres arrived so she went along to have them fitted. What did annoy me was the fact they tried to get her to buy another two tyres saying the rear tyres were also in need of replacement. Seeing the car had had an MOT only a week earlier I very much doubted it and when I checked them, in my opinion they were fine as did the mechanic at the MOT station. You make up your own minds.
I had an MOT test and 4 new tyres fitted. They fitted 2 tyres with valves that were too long, which necessitated a return trip the day after to have them replaced with the correct length valves. Fair play, there was no quibble. Of the four tyres fitted, there were 3 different tyre pressures when I checked back at home. Also oily finger prints were left on the bonnet and door of my gleaming black car. The bonnet had not been shut properly when I came to drive away. Little thing, but does not inspire confidence.
Halfords delivered what they said they would deliver (I think) at a somewhat later date than they indicated but at approximately the time they said they would for the price they quoted. The actual customer care contact was good: considerate, informative, professional. The set-up whereby you can observe the work-bays is good. Their offer to provide the next product-service mix at the same price as this one is a gratefully accepted benefit.
I booked to have 2 tyres fitted at Wigan. When I arrived I was told it would be about an hour so I went to do some local shopping for about 20 minutes then returned. I was asked to look at the brake pads, by the staff, and told they were quite worn. Well of course they were worn as I tend to use them to stop with but they were not worn enough to require replacing for some time, in my opinion. After the tyres were fitted I went straight to my regular MOT man and the car passed it's MOT with perfectly adequate brakes. By all means have your people point out the degree of wear but not raise issues that are spurious. I could easily have said "OK then fit me some new ones" and I suspect many people, who know nothing about cars, do. I am not impressed by the attempt to relieve me of my cash for a job that will be needed in perhaps 6 months or a year but which isn't needed now. The tyres were fine.
Booked my car for it's MOT, got it half price with an offer on the Halfords website. They highlighted some issues I was aware of, so no surprises, and it passed. The carried out the work in the time-scale they said they would. Staff were very polite and courteous.
Very impressed. Called mobile to gently remind about MOT and arranged straight away with no fuss or pressure. Did offer deal on service at same time but not required yet. At Depot, well received & Polite, even though busy due to holiday season. Great Service.