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Halfords Autocentre Ipswich

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Testimonials

★ ★ ★ ★ ★

Took the car down for and MOT, excellent service

Justin Deans

★ ★ ★ ★ ★

I have paid far higher prices to main dealers, had local "trusted" garages put the wrong oil in my engine, been told my tyre treads are illegal when they have a good 3 months left (you Know which national firm this is) so refreshing to pay a good price (especially using Tesco vouchers!) for good quality and honest advice from people who clearly know what they are talking about.

DB

★ ★ ★ ★ ★

The staff made the whole experience easy. I didnt feel intimidated as can happen with some garages. Would definately take our cars there again.

Ms J Hewett

★ ★ ★ ★ ★

Recently had an mot and service completed, Easy to book on line and competitively priced, particularly compared to dealers prices. As a single women was a little concerned that final bill may be inflated but this was not the case at all, any small additionals were fully explained and justified. Staff were efficient and friendly, only negative is that the guy on reception had poor interpersonal skills, failed to look at you when he spoke which I find a little rude..

Joanne Townes

★ ★ ★ ★

Excellent service - quick and polite.

Philip

★ ★ ★ ★ ★

I arrived on time and my car went straight in, MOT was done in the time stated and it failed on two side lights which were replaced at the cost of the bulbs only, no charge for fitting like they do at their retail stores. Staff were friendly and helpful, I have been before and now I won't use anyone else.

David

★ ★ ★ ★ ★

I was very impressed with the ease of the on-line booking and payment process. When I arrived the staff were friendly and helpful. I would definitely use them again.

Ms Beech

★ ★ ★ ★

In for a MOT. In & out in the stated time frame. All ok but software needs attention. No acknowledgement or apology given for its non appearance.

Mr Fowler

★ ★ ★ ★

On line booking system and advance payment system works well. Staff very friendly and helpful. Full explanation of results of both MOT and service given when collecting car. All in all a good reliable service provided at an acceptable cost and of course the name counts for something.

Mr Hennell

★ ★ ★ ★ ★

I normally get my car MOT'd at the same time as a regular service. This time, the service wasn't due and I decided to try Halford's - partly because of the discounted price they offer for advance bookings. I took the car in, at the appointed time, and all the paperwork was ready for my signature. The car was ready for collection slightly earlier than the time they had advised and, as the test fee had been pre-paid online, I was able to take the key and drive away in seconds. All in all, friendly, helpful and punctual. No complaints at all. Thank you.

Ian F

★ ★ ★ ★ ★

I have used Halfords Auto centre 2 or 3 times now. I find the staff are always friendly, and helpful, and explain any issues in easy t understand language. I feel confident when using Halfords Autocentres to complete Winter checks etc on my car. It is also very handy to know that there are some services that are offered free of charge. Great for someone like me in a demanding position, and have not always got the time to check certain things myself :) Would greatly recommend.

Ms Jarrold

★ ★ ★

I assumed that as this was an appointment based free 5 point check, I would be able to wait for it to be completed, however in the end I left the car there and then I had to phone them 3 hours later when I had not heard anything! I'm grateful it was a free check but would liek to have been forewarned that it would take all afternoon.

Mrs Andrews

★ ★ ★ ★ ★

I booked in for an MOT. All went according to plan. Was easy to organise. I would use the service again. Just one small concern, I was expecting a confirmation email following my booking and payment - but this did not arrive, (I also checked my spam and junk filters) so I needed to check my credit card statement to be sure everything had gone through.

SueJ

★ ★ ★ ★ ★

Staff were knowledgeable and friendly. Kept me appraised of the situation throughout. Very happy with the service received. Thank you.

Bryan Hutchinson

★ ★ ★ ★ ★

Easy process, booked online. They know their stuff, will use again

neil

★ ★ ★ ★ ★

Got my car booked in on the same day as enquiring and was done very quickly while I waited. Staff were all very friendly, helpful and knowledgable.

Mr Ward

★ ★ ★

2 new tyres fitted.Took just over the allocated hour on a Friday afternoon, frustrating when you drop off the car and it isn't worked on until 25 mins after you drop it off. Nothing to eat/drink in waiting area. Slight pull to left on driving home (they do a road test before handing back the car) - tyre pressures unequal in the 2 new tyres! Wheels left dirtier than when they went in!

Timo

★ ★ ★ ★ ★

phoned on Thursday for a price on 2 new tyres they priced them . then booked me in for Friday first thing they fitted while I was there & sent my on my . no complaints at all

Mr Ward

★ ★ ★ ★ ★

Great service, appointment was on and within timescales given. Asked them to check defective tyre due to the short time I'd had it, it was brought out to demonstrate to me where the fault was. Friendly staff, would use again!!

Mrs Hignett

★ ★ ★ ★

When my car failed it's mot, Halfords were quick in listing the problems and quoting for the work, they were speedy in doing the job and letting me know when it was done.

Alan

★ ★ ★ ★ ★

Easy to book online at a discounted rate. Exceptional service dropping off early in the morning and collecting at a convenient time after work. I had no problems, with communictaion being excellent and they even replaced a bulb free of charge. Now thats good customer service. Highly recommend

Mike - Ipswich Borough Council

★ ★ ★ ★

Booked a slot for three tyres to be fitted and received a discount of 5 per tyre. Fitted in an hour with a report on the brakes thrown in. A good professional service.

Richard

★ ★ ★ ★ ★

I had a free MOT voucher and as I had booked way to early Halfords rearranged my booking for me without any issues, on day of the actual booking I dropped my car off (very friendly staff). For my sins I did not realise that my side light bulb was blown. Halfords team changed the bulb and NO CHARGE for that either.

Rikki

Halfords Autocentres has over 300 UK autocentres and is the UK's leading MOT, car service, brakes, repairs and tyres specialist.

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