Further to my recent visit to your Warwick Branch Emscote Road. I would like to compliment Richard and his staff for looking at a problem I had with a faulty indicator. Richard got one of the mechanics to look at the problem straightaway even though I could see they were busy. After working on my car for about 20 mins I was advised the indicators were ok however futher investigation would be needed via the dealer as they did not electrically work. I cant thank them enough for looking at my car without me making a prior booking. And the friendliness and professionalism received from Richard and his team Thanks again.
A Keizer, May 2011
I am writing to inform you of the excellent communication abilities of two members of your Halfords Autocentre in Warwick, namely Mr Chris Palmer and Mr Richard Higerson. Before and during the replacement of the steering rack on my Renault Espace in April 2011, the above personnel went out of their way to keep me fully informed on the initial discussions to have the steering rack replaced under warranty and the progress of the work once underway. There were a few minor problems with the indicator cancellation mechanism and the orientation of the steering wheel itself following the replacement of the steering rack but these were dealt with promptly, efficiently and in a professional manner. I believe it is only proper to give praise to where it has been earned and hence, the reason for bringing your attention to the above two individuals. I would be grateful if you would once again pass on my thanks to them and make their superiors aware of their excellent personal qualities.
L A Talbot, May 2011
Just a quick thank you to all the staff at the Warwick branch for their attention to detail, a very prompt service and turn around for the MOT.
E Noble, September 2010
I am writing to say how impressed I was at the service I received during my visit. I must say it was not only me who was at the end of good service as whilst I was waiting for my vehicle other users were being treated with excellent service for the queries they had for staff members. This was my first visit to one of your centres but it certainly will not be the last.
Brian Jones, 2009